JR EAST JAPAN INFORMATION SYSTEMS COMPANY JR EAST GROUP
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Founded in 1989, JR East Japan Information Systems Company (JEIS) has entered its 20th year of operation. During this period, information and communications technology (ICT) has achieved remarkable progress in increasing hardware capacity and lowering cost, in introducing open-architecture system configurations, and in the shift to high-volume, high-speed networks. As a result, we are now in an era in which business itself is built by means of ICT.

For JR East Japan Railway, we will continue to work on a diverse range of system development with various aims, such as the further enhancement of “Suica” card use and the building of planned Shinkansen lines. In order to fulfill these responsibilities, it is crucial for JEIS to develop and operate superior-quality systems that can serve as part of the infrastructure of Japanese society.
In our formulated "Medium-Term Business Plan 2012," we set forth the concept of "Changing today for tomorrow" so that we can continue to successfully play our role as the systems company of the JR East Group. Our specific plans include the rebuilding of operation management, the standardization of system development processes, and, since personnel are a key systems-company asset, the enhancement of employee training.

A company must continue to transform itself while responding to the needs of society. Along with self-transformation efforts to insure steady growth, we are also aiming for new growth through initiatives focused on the introduction of a new software business model.

We are firmly convinced that our actions to further polish the technical expertise of each employee, to take on ambitious new challenges, and to achieve the goals of "Medium-Term Business Plan 2012" will enhance both customer satisfaction and the happiness of employees and their families. With all employees taking to heart the Action Guidelines, our company and our employees will move forward united under the new Company Mission Statement.

October 2010

Company Mission Statement and Action Guidelines

Company Mission Statement

As the technology organization supporting the information and communications technology of JR East and its group companies, we will continuously strive to study and grow so that we can achieve the safety and security sought by our customers, take on challenges in new fields, and contribute to the creation of a prosperous society.

Action Guidelines
  • We will maximize customer satisfaction.
  • We will properly learn new technologies and provide optimal services.
  • We will take the initiative in devising and promoting new work approaches, and thereby increase company reliability.
  • We will continuously devote ourselves to study and thereby achieve sustained growth.
  • We will faithfully nurture our human resources, and create a workplace in which people work together with energy and high spirits.


JEIS

The new logo expresses the study, challenge, and growth concepts embodied in the new Company Mission Statement.


(1)Logo font and color

The logo's strong font embodies the concepts of challenge and growth; to embody the concept of diligent study, the color blue was adopted because it communicates feelings of vastness and intellect.

(2)imark

The presenting of the "i" of "information" in a motif reminiscent of human form is meant to embody the idea of employees playing the starring role in leading the company and customers, and also the idea of full and prosperous lives being realized by employees and their families.

Medium-Term Business Plan 2012　～Changing today for tomorrow～

The role of our company is to maximize customer satisfaction by providing high-quality services as the organization supporting the information and communications technology of JR East and its group companies. As part of our efforts to become a company where employees work in a highly motivated manner and a company that can earn a high level of trust from its customers, we have defined five fundamental policies.

Fundamental Policies

I ． Provide high-quality services
II ． Build social-infrastructure systems
III ． Meet the challenges of business innovation
IV ． Take action in response to globalization
V ． Shift from resource management to asset management



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