JR East Information Systems Company JR EAST GROUP
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What's New
  • "Company profile" were updated (July 1, 2015)
  • Top page were updated (March 12, 2015)

 JR East Information Systems Company (JEIS) was established as the information systems company of East Japan Railway Company in 1989. We celebrated our 25th anniversary in November 2014, and as we enter our second quarter century, JEIS will not slacken the pace as we continue to move forward to build a company that is valued and trusted by its customers.

 JEIS is currently developing and operating nearly 200 systems with a wide range of functions. In the last few years in particular we have entered a period in which our systems for the Shinkansen (including the Hokuriku and Hokkaido lines), conventional railroads, Suica and View Cards, and many other essential large-scale systems related to all aspects of data management are being replaced in tandem. In fiscal 2014 the entire company continued to work together to tackle this issue, and as a result we were able to achieve reliable and stable service throughout our network. We will continue to fulfill our responsibilities with a sense of utmost urgency.

 Information communication technology (ICT) is evolving quickly, in particular innovations in technology infrastructure such as cloud technology, smartphones, tablets, and the utilization of big data. JEIS must continue to accurately anticipate the needs of this era, and boldly challenge itself to achieve its destiny of operating modern, reliable systems that are essential for building railroads, a crucial part of our social infrastructure.

 For this reason, we are determined to successfully complete each of our projects and propose new high-quality services by steadily implementing the specific measures stipulated in the Second Medium-Term Business Plan-Advancement as ICT Professionals, which we established in April 2013.

 JEIS intends to continue progressing forward in order to achieve its mission as the technology group responsible for the ICT of JR East Group, and thereby contribute to meeting the increasingly sophisticated and diverse needs of our customers.

January 2015

Company Mission Statement and Action Guidelines

Company Mission Statement

As the technology organization supporting the information and communications technology of JR East and its group companies, we will continuously strive to study and grow so that we can achieve the safety and security sought by our customers, take on challenges in new fields, and contribute to the creation of a prosperous society.

Action Guidelines
  • We will make full use of our technologies and maximize customer satisfaction.
  • We will properly learn new technologies and develop optimal systems for our clients.
  • We will take the initiative in devising and promoting new work approaches, and thereby increase company reliability.
  • We will continuously devote ourselves to study and thereby achieve sustained growth.
  • We will faithfully nurture our human resources, and create a workplace in which people work together with energy and high spirits.


The new logo expresses the study, challenge, and growth concepts embodied in the new Company Mission Statement.

(1)Logo font and color

The logo's strong font embodies the concepts of challenge and growth; to embody the concept of diligent study, the color blue was adopted because it communicates feelings of vastness and intellect.


The presenting of the "i" of "information" in a motif reminiscent of human form is meant to embody the idea of employees playing the starring role in leading the company and customers, and also the idea of full and prosperous lives being realized by employees and their families.

Second Medium-Term Business Plan - Advancement as ICT Professionals -

Information communication technology and the social trends surrounding us continue to change at a rapid pace and have undergone significant change since the formulation of the 2012 Medium-Term Business Plan.

In light of this, we developed three policies with the aim of driving the sophistication of our information communication technology, encouraging every employee to act independently and responsibly, and swiftly adapting to both internal and external environmental changes.


I Accomplishing system replacement and the Shinkansen project
II Providing new services by leveraging the latest information communication technology
III Providing high quality services as ICT professionals

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